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Module overview

Welcome: the right tool for the situation

Six Sigma and Lean side by side

Total Quality Management and Business Process Reengineering

Rummler-Brache, Scrum and Customer Experience Management

When to choose Six Sigma

Choosing in practice

The sustainability lens: match the method to the resource loss

Template: which improvement method fits?

Practise

How to use the practice questions

Practice: Lean

Practice: Total Quality Management

Practice: redesign from the start

Practice: Scrum

Practice: Customer Experience Management

Practice: Rummler-Brache

Practice: when the cause is unknown

Practice: widespread and undefined problems

Practice: costs tied to processes

Practice: an obvious waiting problem

Recall game: improvement methods

How Six Sigma compares with Lean, TQM, process reengineering, Scrum and other approaches, and how to decide when Six Sigma is the right choice. Includes a sustainability lens, a decision template and 10 practice questions.

Compare Six Sigma with Lean, Total Quality Management, Business Process Reengineering, Rummler-Brache, Scrum and Customer Experience Management. Learn the situations where Six Sigma is the right choice and practise with scenario questions.

Choosing the Right Improvement Method

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