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Learn

Module overview

What is a process?

Four layers of a process

Process components

Inputs, outputs and customers

Events, tasks and decisions

Process owners and data

SIPOC: the idea

Building a SIPOC

Questions and enablers

A worked SIPOC

Sustainability lens

Practise

Process practice: question 1 of 10

Process practice: question 2 of 10

Process practice: question 3 of 10

Process practice: question 4 of 10

Process practice: question 5 of 10

Process practice: question 6 of 10

Process practice: question 7 of 10

Process practice: question 8 of 10

Process practice: question 9 of 10

Process practice: question 10 of 10

Review game

Process crossword

Chapter 7 of the Yellow Belt handbook explains what a process is and how to map it at a high level. You will learn the layers of a process, its five components, what a process owner does, and how to build a SIPOC diagram.

What Is a Process? Components, Owners and SIPOC

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